Privacy Policy

Last updated November 10, 2026

This policy explains how Trusted Mortgage Capital, Inc. dba Trusted Team (“LoanVault,” “we,” “us”) handles information collected through loanvaultva.com and our marketing emails. We've kept it short and in plain English.

What we collect

• What you give us: your name, phone number, email address, best time to call, and any note you add when you request a call. If you call, text, or email us, we also keep what you share in that conversation.
• What comes with your visit: your IP address, browser type, and the campaign tags in the link you used (such as utm_source or ref), so we know which email or ad brought you here.
• Email preferences: if you unsubscribe, we keep your email address so we don't email you again.

This site does not use advertising or tracking cookies.

How we use it

• To contact you about your request and review your VA loan options with you.
• To send marketing emails, until you unsubscribe.
• To keep records required by mortgage lending laws, prevent fraud, and run and improve this site.

Who we share it with

We share information only with service providers that help us run this site and our business (for example, website hosting and database storage), when needed to process a loan you apply for, or when the law requires it.

We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We do not share mobile phone numbers or text-message consent with third parties or affiliates for their marketing.

How to opt out

• Email: use the unsubscribe link in any email, or visit loanvaultva.com/unsubscribe.
• Text messages: reply STOP to any message.
• Phone calls: tell us on the call, or email us below, and we'll stop calling.

California residents

If you live in California, you have the right to know what personal information we collect and how we use it, to ask us to correct or delete it, and to opt out of its sale or sharing (we don't sell or share it). We won't treat you differently for using these rights. Some information connected to a loan application is covered by federal financial privacy law instead, and we may need to keep it. To make a request, email us below. We'll verify your identity before acting on it.

How we protect and keep it

We use reasonable safeguards to protect your information and keep it only as long as we need it for the purposes above or as the law requires.

Contact us

Trusted Mortgage Capital, Inc. dba Trusted Team
3 Park Plaza, Suite 1150, Irvine, CA 92614
timothyv@trustedteam.com · (888) 501-0317